Our Consulting Services
End-to-end Microsoft Dynamics 365 and Power Platform expertise to help you modernize operations, improve customer experiences, and drive business growth.
Dynamics 365 Consulting
Transform your customer relationships and business operations
Leverage the full power of Microsoft Dynamics 365 to streamline sales, enhance customer service, and drive marketing excellence.
The Challenge
Organizations struggle with disconnected customer data, inefficient sales processes, and lack of visibility into customer interactions across departments.
Key Benefits
- 360-degree view of customer interactions
- Automated sales workflows and pipeline management
- AI-driven insights for better decision making
- Seamless integration with Microsoft 365 tools
Our Approach
What We Offer
Sales
Accelerate your sales cycle with intelligent opportunity management, forecasting, and relationship insights.
Customer Service
Deliver exceptional support with omnichannel engagement, case management, and knowledge base solutions.
Marketing
Create personalized customer journeys with email marketing, event management, and lead scoring.
Field Service
Optimize field operations with intelligent scheduling, mobile workforce management, and IoT integration.
Security & Role Design
Implement robust security models with business unit hierarchies, teams, and field-level security.
Power Platform Consulting
Build solutions faster with low-code innovation
Empower your teams to create custom applications, automate workflows, and gain actionable insights with Microsoft Power Platform.
The Challenge
Business teams need agile solutions but IT backlogs delay projects. Manual processes waste time and errors increase operational costs.
Key Benefits
- Rapid application development without extensive coding
- Process automation that saves hours of manual work
- Real-time dashboards and business intelligence
- Citizen developer enablement with governance
Our Approach
What We Offer
Power Apps
Build canvas and model-driven apps for web and mobile that connect to your data sources and business processes.
Power Automate
Automate repetitive tasks and create sophisticated workflows across hundreds of connectors.
Power BI
Transform data into compelling visuals with interactive dashboards and AI-powered analytics.
Dataverse Architecture
Design scalable data models with proper relationships, security, and integration patterns.
Implementation & Migration
Seamless transitions to modern business applications
From greenfield implementations to complex migrations, we ensure your transition is smooth, data is preserved, and users are ready.
The Challenge
Legacy systems create technical debt, data silos, and missed opportunities for innovation. Migration risks include data loss and business disruption.
Key Benefits
- Minimal business disruption during transition
- Complete data integrity and validation
- Modernized processes aligned with best practices
- Faster time-to-value with proven methodologies
Our Approach
What We Offer
New Implementations
Deploy Dynamics 365 and Power Platform from scratch with best practices and industry templates.
Legacy CRM Migration
Migrate from Salesforce, Oracle, SAP, or custom CRM systems with full data preservation.
On-Prem to Cloud
Move from Dynamics CRM on-premises to Dynamics 365 cloud with enhanced capabilities.
Integration & Custom Development
Connect your business ecosystem seamlessly
Bridge the gap between systems with robust integrations and custom solutions that extend platform capabilities.
The Challenge
Disconnected systems lead to duplicate data entry, inconsistent information, and inability to get a unified view of business operations.
Key Benefits
- Real-time data synchronization across systems
- Eliminated duplicate data entry and errors
- Unified business processes across platforms
- Scalable architecture for future growth
Our Approach
What We Offer
Azure Functions
Serverless compute solutions for event-driven integrations and background processing.
API Development
Custom APIs and webhooks for real-time data exchange between applications.
Third-Party Integrations
Connect with ERP systems, marketing platforms, payment gateways, and industry solutions.
Support & Managed Services
Keep your systems running at peak performance
Ongoing support and proactive maintenance to ensure your Dynamics 365 and Power Platform investments deliver continuous value.
The Challenge
Internal teams lack specialized expertise for platform maintenance. Issues go unresolved, system performance degrades, and new features go unused.
Key Benefits
- Rapid issue resolution with SLA guarantees
- Proactive monitoring and performance tuning
- Regular platform updates and security patches
- Continuous improvement recommendations
Our Approach
What We Offer
Ongoing Support
Dedicated support for troubleshooting, user questions, and system enhancements.
Performance Optimization
Regular health checks, performance tuning, and efficiency improvements.
Monitoring & Governance
Proactive monitoring, compliance audits, and platform governance frameworks.
Why Choose MS Dynamics Consulting?
Partner with experts who understand your business goals
Certified Expertise
Microsoft certified consultants with deep platform knowledge
Collaborative Approach
We work alongside your team to ensure knowledge transfer
Fast Time-to-Value
Proven methodologies for efficient project delivery
Long-term Partnership
Ongoing support and strategic guidance for continued success
Ready to Transform Your Business?
Let's discuss how Microsoft Dynamics 365 and Power Platform can help you achieve your goals.