Our Consulting Services

Q: What Microsoft Dynamics 365 services do you offer in the UK?

We deliver end-to-end Dynamics 365 services including CRM and ERP implementation, customisation, configuration, data migration, third-party integration, release wave updates and ongoing managed support. We cover Dynamics 365 Sales, Customer Service, Field Service, Finance, Business Central, Marketing and Project Operations for UK SMBs and nonprofits.

Q: Do you offer Power Platform development services in the UK?

Yes. Our Power Platform services include Power Apps canvas and model-driven app development, Power Automate workflow and RPA automation, Power BI dashboard and reporting solutions, Power Pages external portals, and Dataverse architecture design. All delivered by UK-based certified consultants.

Q: Can you integrate Microsoft Dynamics 365 with our existing systems?

Yes. We integrate Dynamics 365 with a wide range of systems including accounting platforms (Xero, Sage, QuickBooks), marketing tools, e-commerce platforms, ERP systems, SharePoint, Teams and custom APIs. We use Azure Logic Apps, Azure Service Bus, Dataverse APIs and Power Automate connectors to build reliable, maintainable integrations.

Q: How much does a Dynamics 365 implementation cost in the UK?

The cost of a Dynamics 365 implementation varies depending on scope, number of modules, data migration complexity and custom development requirements. We provide transparent fixed-price and time-and-materials engagements. Contact us for a free scoping consultation and indicative quote tailored to your organisation.

Q: Do you provide Azure cloud services alongside Dynamics 365?

Yes. We provide Azure cloud services including Azure Logic Apps, Azure Functions, Azure DevOps, Azure API Management, Azure AI and Cognitive Services, and cloud infrastructure design. Azure integration is often paired with Dynamics 365 to build scalable, event-driven business solutions.

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What we do

End-to-end Microsoft Dynamics 365 and Power Platform expertise — built for SMBs and nonprofits.

Dynamics 365 Consulting

Implementation, customisation, and ongoing optimisation of Dynamics 365 Sales, Customer Service, Field Service, and Business Central — tailored to your business.

Power Platform Consulting

Custom Power Apps, automated workflows with Power Automate, and Power BI dashboards — turning your data and processes into competitive advantages.

Microsoft 365 Integration

Connect Teams, SharePoint, and Outlook to your Dynamics 365 environment — creating a unified digital workplace where your team works without switching apps.

Implementation & Migration

New Dynamics 365 deployments, legacy CRM migrations from Salesforce or SAP, and on-premises to cloud transitions — delivered with zero data loss.

Integration & Custom Development

Connect Dynamics 365 to your ERP, finance, or third-party systems via APIs, Azure Functions, and custom plugins — eliminating duplicate data entry for good.

Support & Managed Services

SLA-backed helpdesk, performance optimisation, health checks, and continuous improvement retainers — so your platform keeps delivering value long after go-live.

Why Choose MS Dynamics Consulting?

Partner with experts who understand your business goals.

Certified Expertise

Microsoft certified consultants with deep platform knowledge

Collaborative Approach

We work alongside your team to ensure knowledge transfer

Fast Time-to-Value

Proven methodologies for efficient project delivery

Long-term Partnership

Ongoing support and strategic guidance for continued success

Client Testimonials

What Our Clients Say

Hear from businesses and nonprofits we've helped transform with Microsoft technology

"MS Dynamics Consulting transformed our sales process completely. Their deep understanding of Dynamics 365 helped us increase pipeline visibility by 300% and reduce our sales cycle by 40%."

James Mitchell

VP of Sales, Hargreaves Consulting Group

"The Power Platform solution they built automated 80% of our manual processes. Their team's expertise and professionalism exceeded our expectations at every stage of the project."

Sarah Edwards

COO, Clarity Midlands Accountancy

"Their team guided us through a complex migration from on-premises CRM to Dynamics 365 with zero downtime. The ongoing support has been exceptional — they genuinely care about success."

Robert Patterson

IT Director, Healthcare Partners

Scroll each panel to explore our full service offering.

Dynamics 365 Services

Implementation & Go-Live

Full Dynamics 365 project delivery: requirements workshops, solution design, configuration, data migration, user acceptance testing, training and go-live support. We follow Microsoft's Success by Design methodology for robust, enterprise-grade implementations.

Customisation & Development

Custom entities, business rules, workflows, plugins, PCF controls, custom connectors and JavaScript to tailor Dynamics 365 to your exact processes — without over-engineering.

Migration & Upgrade

Migrate from legacy CRM platforms (Salesforce, Sage CRM, Act!, Goldmine, bespoke databases) or upgrade older Dynamics CRM on-premises environments to Dynamics 365 Online.

Integration Services

Connect Dynamics 365 to ERP systems, accounting tools, marketing platforms, e-commerce, HR systems and proprietary databases via REST APIs, Azure Logic Apps, Power Automate and Dataverse virtual tables.

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Power Platform & Azure

Power Apps Development

Canvas and model-driven apps for internal operations, field service, approvals, inspections and customer self-service. Built for mobile and desktop, secured with Azure AD, connected to Dataverse and any data source.

Power Automate & RPA

Cloud flows, scheduled flows and desktop flows (Power Automate RPA) to automate repetitive manual tasks, document processing, approval chains and cross-system data synchronisation.

Power BI Reporting

Executive dashboards, operational reports, embedded Power BI analytics and Power BI apps for sales, finance, operations and customer service teams. Full data model design, row-level security and workspace governance.

Azure Integration & AI

Azure Logic Apps, Azure Service Bus, Azure API Management, Azure OpenAI, Azure AI Search and Azure Functions to build intelligent integrations and AI-powered automation alongside Dynamics 365 and Power Platform.

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Support & Microsoft 365

Managed Support Retainers

Monthly retainer support covering bug fixes, enhancements, release wave upgrades, performance monitoring and user training. Flexible SLA tiers from ad-hoc break-fix to a fully managed service with proactive health checks.

Microsoft 365 & Teams

Microsoft 365 deployment, SharePoint Online intranet, Teams telephony (Direct Routing), Copilot for Microsoft 365 readiness, Purview compliance and Intune device management — all integrated with your Dynamics 365 environment.

Training & Adoption

Role-based end-user training, administrator training, train-the-trainer programmes and change management support for Dynamics 365, Power Platform and Microsoft 365. Bespoke e-learning content and Quick Reference Guides.

Nonprofit & SMB Specialists

Deep experience with UK nonprofits, charities and SMBs. We help organisations claim Microsoft nonprofit grants, navigate the Tech for Social Impact programme and build impactful CRM solutions on Microsoft's mission-aligned pricing.

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Ready to Transform Your Business?

Let's discuss how Microsoft Dynamics 365 and Power Platform can help you achieve your goals.

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