More Than Email. A Connected Digital Workplace.

Q: Can you integrate Microsoft 365 with Dynamics 365?

Yes. We specialise in connecting the Microsoft 365 and Dynamics 365 ecosystems: embedding Teams in Dynamics 365 for real-time collaboration on customer records, syncing Outlook emails and meetings with CRM contacts and activities, connecting SharePoint document libraries to Dynamics 365 entities, and surfacing Dynamics 365 data inside Teams tabs and apps. The result is a unified digital workplace where your team never needs to switch between applications.

Q: Do you offer SharePoint Online intranet design and build in the UK?

Yes. We design and build modern SharePoint Online intranets with branded home pages, department hubs, news feeds, document libraries, metadata-driven navigation, Viva Connections integration and SharePoint Framework (SPFx) custom web parts. We also provide SharePoint governance, retention policy configuration and Purview compliance setup for UK organisations.

Q: Can you help us deploy Copilot for Microsoft 365?

Yes. We provide Copilot for Microsoft 365 readiness assessments, licence procurement guidance, deployment planning, Microsoft 365 data governance review (ensuring Copilot only surfaces appropriate data), Sensitivity Label implementation and end-user adoption training. We help UK organisations unlock generative AI across Word, Excel, PowerPoint, Teams, Outlook and Loop safely and effectively.

Q: Do you set up Microsoft Teams telephony for UK businesses?

Yes. We implement Microsoft Teams voice solutions including Teams Calling Plans, Direct Routing (connecting your existing telephony carrier to Teams), Operator Connect and Teams Phone Mobile. We also design Teams Rooms solutions for hybrid meeting spaces and configure contact centre integrations via certified Teams contact centre partners.

Q: Can you help migrate our email from Google Workspace or on-premises Exchange to Microsoft 365?

Yes. We deliver Microsoft 365 email migrations from Google Workspace (G Suite), on-premises Exchange Server, IMAP mail systems and hosted platforms. Our migration approach includes pre-migration assessment, cutover or staged migration planning, user communication and post-migration validation to ensure zero data loss and minimal disruption.

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The Full Microsoft Ecosystem — Working Together

Microsoft 365 is far more than email. It's a comprehensive productivity and collaboration platform that — when properly integrated with Dynamics 365 — creates a single connected experience for your team.

At MS Dynamics Consulting we connect Microsoft 365 to your Dynamics 365 environment, so your team works smarter — without switching between apps.

Outlook Integration

Track emails against CRM records, schedule follow-ups, and sync calendar — without leaving Outlook.

Teams + Dynamics 365

Surface CRM records, collaboration timelines, and AI insights directly inside Microsoft Teams.

SharePoint + Documents

Auto-generate and store documents in SharePoint linked directly to Dynamics 365 records.

Power BI in Teams

Embed live dashboards in your Teams channels so your team never has to leave their workspace to check KPIs.

Microsoft 365 integrations to connect your workplace

See how we connect Microsoft 365 tools to Dynamics 365 and Power Platform to deliver a seamless digital workplace.

Sales & Teams

Sales reps access full Dynamics 365 customer context — deals, history, open cases — directly in a Teams call. No switching between apps mid-conversation.

Document Generation

Generate quotes, contracts, and proposals from Dynamics data using Word templates — auto-saved to SharePoint and linked back to the record.

Workflow Automation

Power Automate connects Dynamics, SharePoint, Teams, Outlook, and third-party apps in seamless multi-step workflows — no code required.

Outlook Email Tracking

Track all customer conversations against Dynamics 365 accounts and contacts automatically from Outlook — maintaining a full relationship timeline.

Power BI Dashboards

Business intelligence dashboards embedded in Dynamics 365 forms, SharePoint pages, and Teams channels — data in context, where decisions are made.

Copilot & AI Assistant

Microsoft Copilot for Sales and Service brings generative AI to your Dynamics 365 workflows — summarising meetings, drafting emails, and suggesting next actions.

How We Help You Get More From Microsoft 365

From initial setup and migration through to adoption and ongoing support — we cover the full journey.

Tenant Setup & Migration

Migrate from Google Workspace, on-premise Exchange, or legacy platforms to Microsoft 365 with zero data loss.

Dynamics 365 Integration

Connect Microsoft 365 apps to your Dynamics 365 environment — Outlook sync, Teams panels, SharePoint document libraries.

Security & Governance

Conditional Access, MFA, DLP policies, and compliance centre configuration to protect your data and meet regulatory requirements.

Adoption & Training

Champions programme, end-user training, and adoption tracking to ensure your team actually uses the tools you're paying for.

Scroll each panel to explore our Microsoft 365 expertise.

Teams & Communication

Microsoft Teams Deployment

End-to-end Teams deployment including channel architecture design, governance policies, guest access configuration, retention policies, Purview communication compliance and sensitivity labels. We design Teams environments that are secure, organised and adoption-friendly for UK SMBs and nonprofits.

Teams Telephony (Direct Routing)

Teams Direct Routing connects your existing UK telephony carrier (BT, Gamma, Vodafone, etc.) to Microsoft Teams Phone, replacing your traditional PBX with a cloud-native voice system. We handle session border controller (SBC) configuration, dial plans, number porting and Teams Rooms integration.

Teams Rooms & Hybrid Meetings

Design and deployment of Teams Rooms solutions for hybrid meeting spaces: certified hardware selection, room configuration, Pro Management Portal setup, remote monitoring and meeting room analytics via Teams Admin Centre and Viva Insights.

Teams Contact Centre Integration

Integration of certified Microsoft Teams contact centre solutions (NICE, Genesys, Anywhere365) for inbound/outbound call centre operations, queue management, supervisor dashboards and CRM screen-pop with Dynamics 365.

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SharePoint & Content

SharePoint Online Intranet

Modern SharePoint Online intranet design and build: branded home pages, department hub sites, news and announcements, people directory, quick links, event calendars and embedded Power BI reports. We use SharePoint look book templates and custom SPFx web parts to deliver polished, on-brand digital workplaces.

Document Management & Governance

SharePoint document library architecture, content types, managed metadata (term store), retention labels, records management, co-authoring setup, version history policies and migration from legacy file shares, Dropbox and Google Drive to SharePoint Online.

SharePoint Framework (SPFx) Development

Custom SharePoint web parts, application customisers and field customisers built with the SharePoint Framework (SPFx) using React and TypeScript. We extend SharePoint's native capabilities with custom components tailored to your specific business requirements.

Microsoft Viva Connections

Viva Connections surfaces your SharePoint intranet, company news and Viva Engage communities directly inside Microsoft Teams. We design and deploy Viva Connections dashboard cards that aggregate HR, IT, operational and communications content in a single employee experience app.

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Copilot & AI Readiness

Copilot for Microsoft 365

Copilot for Microsoft 365 readiness assessment covering licence eligibility, Microsoft 365 E3/E5 prerequisites, data governance maturity, overshared content risk analysis, Sensitivity Label implementation and SharePoint permission review. We ensure your organisation's data is secure before enabling generative AI for your users.

Copilot Adoption & Training

Role-based Copilot adoption programmes including prompt engineering workshops, department-specific use case identification, Copilot usage analytics review and change management support. We help UK teams move from early adoption to embedded, ROI-positive Copilot usage across Teams, Outlook, Word, Excel, PowerPoint and Loop.

Microsoft Purview & Compliance

Microsoft Purview Information Protection: Sensitivity Labels, Data Loss Prevention (DLP) policies, Insider Risk Management, Communication Compliance, eDiscovery and Audit log configuration for UK regulatory compliance (GDPR, FCA, NHS DSP Toolkit).

Exchange Online & Email Security

Exchange Online setup, shared mailbox configuration, distribution lists, mail flow rules, SPF/DKIM/DMARC anti-spoofing configuration, Microsoft Defender for Office 365 anti-phishing policies and Safe Links/Safe Attachments protection for UK businesses.

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