Microsoft Dynamics 365
& Power Platform Consulting UK
We help UK organisations implement, integrate and optimise Microsoft Dynamics 365 CRM, ERP and Power Platform — delivering measurable business outcomes from day one.
From Dynamics 365 Sales, Customer Service and Business Central to Power Apps, Power Automate and Copilot Studio — our certified Microsoft consultants cover the full Microsoft Business Applications stack.
Dynamics 365
Power Platform
Azure
Microsoft 365
Copilot
Dataverse
Power BI
What We Do
We help organisations get more from Microsoft’s business applications by combining Dynamics 365, Power Platform, Azure and Microsoft 365 into connected business solutions.
Dynamics 365
Dynamics 365 Consulting
Transform customer engagement and business operations with Microsoft Dynamics 365.
CRM
ERP
Power Platform
Power Platform Consulting
Build modern business applications, automate processes and unlock the value of your data with Microsoft Power Platform.
End-to-End Microsoft Consulting Services
From technology strategy through implementation, integration and ongoing support — we deliver across the full consulting lifecycle.
Strategy & Advisory
Technology roadmap, solution strategy and architecture planning aligned to your business objectives.
Implementation
End-to-end Dynamics 365 and Power Platform implementation — from configuration through testing, training and go-live.
Solution Architecture
Design scalable Microsoft business application architectures that support your current requirements and future growth.
Customisation & Development
Plugins, PCF controls, JavaScript, APIs and custom applications that extend the Microsoft platform to fit your needs.
Integration
Connect Dynamics 365 and Power Platform with Azure, Microsoft 365 and third-party systems via APIs, Logic Apps and middleware.
Data Migration
Plan, cleanse, transform and migrate data into Dataverse and Dynamics 365 — with full validation and audit trail.
Application Modernisation
Modernise legacy CRM systems, applications and business processes onto the Microsoft cloud platform.
Managed Services
Ongoing support, monitoring, optimisation and continuous improvement for your Microsoft Dynamics 365 and Power Platform environment.
Microsoft Solutions That Connect Your Business
We solve real business problems — whether you know which Microsoft product you need or simply know the outcome you want to achieve.
CRM Transformation
Business Process Automation
Customer Service Transformation
Sales Transformation
Digital Customer Engagement
Field Service Transformation
Data & Analytics
AI & Copilot
Legacy Modernisation
System Integration
AI-Powered Business Solutions
Bring AI into your business processes with Microsoft Copilot, Copilot Studio, Dynamics 365 AI capabilities and Azure AI.
Explore AI & Copilot SolutionsWhy MS Dynamics Consulting?
Deep Microsoft expertise, experienced consultants and a genuine commitment to delivering solutions that work.
Microsoft Expertise
Deep experience across Dynamics 365 and Power Platform — from Sales and Customer Service to Business Central and Azure integrations.
Experienced Consultants
You work directly with certified Microsoft professionals who understand both technology and real business processes — no account managers.
End-to-End Delivery
From strategy and architecture through implementation, training and ongoing support — across the full project lifecycle.
Integration Expertise
Connect Microsoft applications with your existing technology ecosystem — ERP, finance, HR, e-commerce and third-party platforms.
Practical Solutions
Solutions designed around real business requirements — not unnecessary customisation. Fixed-scope engagements with clear deliverables.
Long-Term Partnership
Support and continuous improvement beyond the initial implementation — we stay on as your Microsoft partner as your business evolves.
Our Delivery Approach
A structured, agile methodology from discovery through ongoing support.
Discovery & Assessment
We learn your processes, pain points and goals before recommending anything — ensuring the right fit from day one.
Solution Design
We design a tailored Microsoft solution — selecting the right modules, integrations and configurations for your workflow.
Implementation & Training
We build, configure and deploy your solution — then train your team so adoption is real, not just theoretical.
Ongoing Support
Post-launch we stay on as your Microsoft partner — handling updates, enhancements and issues as your business evolves.
Microsoft Transformation Projects
Examples of how we have helped organisations transform operations with Microsoft Dynamics 365 and Power Platform.
Dynamics 365 Customer Service Transformation
Challenge: Fragmented customer service processes across multiple systems.
Solution: Dynamics 365 Customer Service + Power Platform automation.
Result: Improved agent productivity and full customer visibility.
Power Platform Automation & App Modernisation
Challenge: Manual, paper-based processes consuming significant staff time.
Solution: Power Apps + Power Automate replacing manual workflows.
Result: 80% reduction in manual processing time.
Dynamics 365 Sales Implementation
Challenge: No pipeline visibility, lost deals and a disconnected sales process.
Solution: Dynamics 365 Sales with Microsoft 365 and Teams integration.
Result: 300% increase in pipeline visibility, 40% shorter sales cycle.
Power Pages Digital Portal
Challenge: Manual partner onboarding and document management overhead.
Solution: Power Pages portal integrated with Dynamics 365 and Dataverse.
Result: Self-service portal significantly reducing administration overhead.
Industries We Serve
From nonprofits to professional services — we bring Microsoft expertise to the organisations that need it most.
E-commerce
Nonprofits
Membership
Public Sector
Education
Healthcare
Don't see your industry? We work with organisations of all types.
See All Industries Discuss Your NeedsMicrosoft Solutions Partner
Our Microsoft Partnership means your project is backed by certified expertise, direct access to Microsoft support, and early visibility of platform updates — so you're always on solid ground.
Solutions Partner
Verified Partner
Integration Partner
Services & Technology Reference
A full overview of the Microsoft technologies and consulting services we deliver across Dynamics 365, Power Platform, Azure and Microsoft 365.
Dynamics 365 Sales
AI-powered opportunity management, lead scoring, pipeline forecasting, Copilot for Sales and LinkedIn Sales Navigator integration for UK sales teams.
Learn moreDynamics 365 Customer Service
Omnichannel engagement across email, chat, voice and social. Case management, SLA configuration, knowledge base and intelligent routing.
Learn moreDynamics 365 Field Service
Work order management, intelligent scheduling, resource optimisation and mobile field technician app. Ideal for UK facilities, utilities and engineering firms.
Learn moreDynamics 365 Finance & Business Central
Full ERP covering GL, AP/AR, budgeting, multi-currency, UK MTD compliance and fixed assets. Business Central for SMBs; D365 Finance for enterprise.
Learn moreDynamics 365 Customer Insights
Real-time customer journeys, segmentation, CDP unification, email marketing and event management. Full Customer Insights — Journeys and Data implementations.
Learn moreDynamics 365 Project Operations
Project costing, resourcing, time & expense management, billing and profitability analysis for UK professional services and consultancies.
Learn morePower Apps
Canvas and model-driven apps for internal tools, field operations, approvals and customer portals. Integrated with Dataverse, SharePoint, SQL and third-party APIs.
Learn morePower Automate
Cloud flows, desktop flows (RPA) and Dynamics 365 triggers. Automate approvals, document generation, data sync and complex multi-step workflows.
Learn morePower BI
Custom dashboards, embedded analytics, data models, dataflows and row-level security (RLS). Published as Power BI apps across Dynamics 365 and Microsoft 365 data.
Learn morePower Pages
Self-service customer, partner and employee portals. Secure Dataverse integration, custom themes, case submission, knowledge base and account management.
Learn moreCopilot Studio
AI-powered chatbots and conversational agents integrated with Dynamics 365, SharePoint and third-party systems. Low-code bot building with enterprise-grade controls.
Learn moreDataverse
Schema design, security roles, business rules, plugins, custom APIs and environment management. The data backbone for Dynamics 365 and Power Platform solutions.
Learn moreAzure Integration Services
Azure Logic Apps, Service Bus, API Management, Azure Functions and Data Factory for enterprise integration, ETL and event-driven architectures.
Azure AI & Cognitive Services
Azure OpenAI Service, AI Search, Document Intelligence, Speech Services and Bot Service embedded into Dynamics 365 and Power Platform solutions.
Azure DevOps & ALM
CI/CD pipelines for Dynamics 365 and Power Platform using Azure DevOps. Solution packaging, environment promotion and automated testing across dev, UAT and production.
Third-Party Integrations
Integrations with Xero, Sage, QuickBooks, Mailchimp, HubSpot, Shopify and legacy CRM systems (Salesforce, Act!, Sage CRM) into Dynamics 365 via APIs and middleware.
Data Migration
Data cleansing, mapping and migration into Dynamics 365 from legacy systems. Structured migration plans with rollback procedures and post-migration validation.
Security & Governance
Entra ID (Azure AD), Conditional Access, RBAC, data loss prevention and Purview compliance policies across Dynamics 365, Power Platform and Microsoft 365.
Microsoft 365 Consultancy
Tenant setup, licensing, security hardening and adoption programmes. Exchange Online, Teams, SharePoint, OneDrive, Purview compliance and Intune endpoint management.
Microsoft Teams & Voice
Teams deployment, governance, meeting room solutions (Teams Rooms), Direct Routing for UK PSTN telephony and calling plan configuration.
SharePoint & Intranet
Modern SharePoint Online intranets, document management, taxonomy, retention policies, Viva Connections and SPFx custom web parts.
Copilot for Microsoft 365
Readiness assessments, licence procurement, deployment, governance policy design and user adoption training across Word, Excel, Teams, Outlook and Loop.
Strategy & Architecture
Microsoft technology roadmaps, solution architecture reviews and vendor selection advisory. We help you choose the right tools for your business, not the most expensive ones.
Implementation
End-to-end Dynamics 365 and Power Platform implementations with defined scope, fixed milestones and agile delivery. We configure, test and deploy on time.
Custom Development
Plugins, custom APIs, PCF controls, model-driven app extensions and Power Platform custom connectors. We extend the platform where configuration alone is not enough.
Managed Support
Flexible monthly retainers covering bug fixes, enhancements, release wave updates and proactive health checks. UK-based support team, Monday–Friday 09:00–18:00 GMT.
Training & Adoption
Tailored end-user training, train-the-trainer programmes and change management. We create bespoke materials, quick reference guides and video walkthroughs.
Upgrades & Health Checks
Legacy CRM audits, performance reviews, security assessments and migration from older Dynamics versions (2013, 2015, 2016, CRM Online) to Dynamics 365 Online.
Common Questions
Answers to the questions we hear most from organisations evaluating Microsoft Dynamics 365 and Power Platform consultancy.
Ready to simplify your operations?
Whether you're starting fresh or improving an existing system — our Microsoft-certified consultants are here to help. No obligation, no hard sell.