Dynamics 365 managed services
Proactive ongoing management of your Microsoft Dynamics 365 and Power Platform environment — support, administration, enhancements and roadmap delivery, so your solution keeps improving after go-live.
A long-term partner for your platform
Your Dynamics 365 investment should keep delivering value long after go-live. That requires ongoing administration, governance, support and a steady flow of improvements.
Our managed services give you a dependable partner who owns the health of your platform and helps it evolve with your business.
What's included in our managed services
A complete, proactive service wrapped around your Dynamics 365 platform.
Application Support
Issue resolution, user queries and incident management with agreed response expectations and clear communication.
Administration
User and security management, environment management, configuration changes and routine housekeeping.
Governance
Power Platform governance, environment strategy, security and compliance oversight to keep your platform under control.
Release Management
Tracking Microsoft release waves, assessing impact, testing ahead of time and rolling out updates safely.
Enhancements
A continuous improvement backlog of configuration, custom development, automation and integration enhancements.
Monitoring & Health
Proactive monitoring of integrations, automation and platform health to catch issues before users do.
ALM & DevOps
Solution management, source control and deployment pipelines for safe, repeatable change delivery.
Roadmap & Advisory
Regular reviews, prioritisation and roadmap planning so your platform keeps pace with your business.
Training & Adoption
Ongoing user and administrator training and documentation to sustain adoption as your solution evolves.
Why choose MS Dynamics Consulting for managed services?
Proactive, not just reactive
We manage health, governance and improvements — not only incident resolution.
Full technical capability
Configuration, development, integration and DevOps under one managed service.
A team that knows you
Continuity of knowledge about your environment, processes and priorities.
Inherited solutions welcome
We happily take on solutions implemented by others after a structured onboarding.
Continuous improvement
A managed backlog that keeps delivering value, release after release.
Flexible service model
Scope, response expectations and reporting tailored to your organisation.
Explore related Dynamics 365 services
Managed services combine well with these complementary Dynamics 365 services.
Frequently asked questions
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