Neil Parkhurst


Neil Parkhurst 's Feed
USD and Virtual Agents about 7 days ago

Virtual Agents for customer service are currently a Dynamics 365 preview feature, you can use them to quickly build BOTs using a no code approach. These BOTs can "obviously" then be consumed from your

https://neilparkhurst.com/2019/10/12/usd-and-virtual-agents/

MB-200: Microsoft Dynamics 365 Customer Engagement Core – Charts about 12 days ago

I am creating a series of blog posts that collectively are designed to help anyone preparing for the Microsoft Dynamics 365 Customer Engagement Core exam. (aka MB-200) In this post I will look at conc

https://neilparkhurst.com/2019/10/08/mb-200-microsoft-dynamics-365-customer-engagement-core-charts/

MB-200: Microsoft Dynamics 365 Customer Engagement Core – Document Management about 13 days ago

I am creating a series of blog posts that collectively are designed to help anyone preparing for the Microsoft Dynamics 365 Customer Engagement Core exam. (aka MB-200) In this post I will look at conc

https://neilparkhurst.com/2019/10/07/mb-200-microsoft-dynamics-365-customer-engagement-core-document-management/

MB-200: Microsoft Dynamics 365 Customer Engagement Core – Microsoft Flow about 17 days ago

I am creating a series of blog posts that collectively are designed to help anyone preparing for the Microsoft Dynamics 365 Customer Engagement Core exam. (aka MB-200) In this post I will look at conc

https://neilparkhurst.com/2019/10/03/mb-200-microsoft-dynamics-365-customer-engagement-core-microsoft-flow/

MB-200: Microsoft Dynamics 365 Customer Engagement Core – Views about 23 days ago

I am creating a series of blog posts that collectively are designed to help anyone preparing for the Microsoft Dynamics 365 Customer Engagement Core exam. (aka MB-200) In this post I will look at conc

https://neilparkhurst.com/2019/09/27/mb-200-microsoft-dynamics-365-customer-engagement-core-views/

MB-200: Microsoft Dynamics 365 Customer Engagement Core – Dashboards about 23 days ago

I am creating a series of blog posts that collectively are designed to help anyone preparing for the Microsoft Dynamics 365 Customer Engagement Core exam. (aka MB-200) In this post I will look at conc

https://neilparkhurst.com/2019/09/27/mb-200-microsoft-dynamics-365-customer-engagement-core-dashboards/

The USD Accelerator – Release V3.0 about 23 days ago

The USD Accelerator is a pre-built Unified Service Desk configuration aimed at helping speed your USD project.

This post will highlight the enhancements and bug fixes released in version 3_0_0_0 of T

https://neilparkhurst.com/2019/09/26/the-usd-accelerator-technical-guide-release-history-3_0_0_0/

MB 200: Microsoft Dynamics 365 Customer Engagement Core – Hierarchical Relationships about 29 days ago

I am creating a series of blog posts that collectively are designed to help anyone preparing for the Microsoft Dynamics 365 Customer Engagement Core exam. (aka MB-200) In this post I will look at conc

https://neilparkhurst.com/2019/09/21/mb-200-microsoft-dynamics-365-customer-engagement-core-hierarchical-relationships/

MB 200: Microsoft Dynamics 365 Customer Engagement Core – Entity Relationships about 1 months ago

I am creating a series of blog posts that collectively are designed to help anyone preparing for the Microsoft Dynamics 365 Customer Engagement Core exam. (aka MB-200) In this post I will look at conc

https://neilparkhurst.com/2019/09/19/mb-200-microsoft-dynamics-365-customer-engagement-core-entity-relationships/

MB-200: Microsoft Dynamics 365 Customer Engagement Core – Rollup Fields about 1 months ago

I am creating a series of blog posts that collectively are designed to help anyone preparing for the Microsoft Dynamics 365 Customer Engagement Core exam. (aka MB-200) In this post I will look at conc

https://neilparkhurst.com/2019/09/16/mb-200-microsoft-dynamics-365-customer-engagement-core-rollup-fields/