Know the emotion of your customer towards the product
Sentiment related to your company, brand, products, and competition:
We evaluate the piece of text expressed on your brand or products in order to determine whether the reviewer’s attitude towards the products or brand is Positive, Negative, or Neutral.
This method will be used to predict items (or ratings for items) that the user may have an interest in.
The Computationally identified and Categorized opinions can :-
- Grow your audience and ensuring customer satisfaction
- Know Your Customer's reaction on your product
- Know what your customers think
- Know what matters most
- Know how to react
Be acquainted with the opportunities and threats in the market which can positively or negatively impacts your business.