[Job] - Intellika Technologies Pvt. Ltd: Hiring Functional Consultant


CRM Functional Consultant or CRM Business Analyst

• A good understanding of how CRM solutions can support the business.
• Ability to develop clear understandings of clients’ needs and the ability to incorporate them into a Pilot solution and present the same to the client with conviction.
• Will be required to work along with the Sales & Technical team, doing in-depth analysis of customers’ needs and pain areas, and design a customized solution for the customer.
• Educate clients during the sales process, responding to client queries and assisting with process design as needed.
• Accompany the Sales team for customer meetings to gather customers’ requirements, and conduct pre-sales discovery to offer a right solution.
• Will act as a bridge between the Sales and Technical team, and maintain excellent rapport with the customer by offering Best Business Practices.
• Own the transition from Sales to the Implementation Phase of the client lifecycle and ensure that all documentation (especially Functional Design Document) is accurate, complete and appropriately delivered to the Implementation Team.
• Support the Implementation Team as needed to ensure that client requirements gathered during the sales process are effectively operationalized in the live solution
• Strong business writing skills and verbal communication.
• Industry/domain specific experience like in Manufacturing, ITES, Real Estate etc. will be given preference.

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Location Mumbai, INDIA
Company Intellika Technologies Pvt. Ltd
Exp. Required 5+ years
City Mumbai
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Posted On Thursday, August 2, 2018